Q: Live arrival guarantee?

A: Notify us within 1 hour of delivery with a photo of the fish in the sealed bag; phone preferred.

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Q: Weather holds?

A: Extreme weather may delay shipment.

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Q: Visits?

A: Appointment-only in Orland Park, IL; no walk-ins or public street address. Call or email to schedule.

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Q: Food shipping?

A: Frozen food ships separately in its own box.

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Q: Illinois rate?

A: $39 flat rate overnight within Illinois.

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Q: Nationwide?

A: Overnight to all 50 states.

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Q: Preferred date?

A: Add it in the seller note at checkout.

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Q: Contact?

A: 815-557-3966 or exoticdiscus.sales@gmail.com.

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Helpful links:

Shipping guide

Quarantine basics

Chicago / Orland Park visits

Online store